Jeffrey Atkinson

Residence: Seattle, WA
Email: jeffreypatkinson at g
Phone: (area code: 636) ... 253-3373

Technical Skills & Tools

4-7 years of experience:

Agile Methodologies, Product Management, Software Architecture, Web Applications, User Experience Design, Data Analytics and Visualization, Product Strategy, Presentations and Public Speaking, Technical Writing, User Research, User Interface Design, Human Computer Interaction

1-3 years of experience:

Meeting & Workshop Facilitation, Modeling and Simulation, Computation, Matlab, Software Design, Javascript, Python, Computer Aided Design, RoHS (EU 2015/863), ISO 13485, 21 CFR 820, ISO 14971, IEC 62366/HE75, A/B Testing

Professional Experience

Technical Product Manager, NanoString Technologies

Seattle, WA
2019 - 2019

NanoString Technologies designs and develops instruments and unique chemistry for quantifying gene expression and the spatial distribution of genes in tissue.

  • Responsible for all aspects of the software requirements for Research & Development groups, including instrument workflow and downstream analysis.
  • Collaborated with marketing, software, hardware engineers and designers to lead NGS and next-generation gene expression instruments and platforms through discovery, prototyping, presentation, requirements writing and translation of details to the development team.
  • Served as subject matter expert for security, human factors, and regulatory requirements within development team.
  • Served as liaison between Marketing and Development in identifying priorities for key software features, conducted and establishing detailed software risk/hazard analyses, human factors documentation compatible with regulatory requirements for Class II medical products and developed software feature roadmap for the products.
  • Created wireframes, wrote detailed user requirements, and owned overall product usability and feature sets.
  • Actively engaged with design teams and assist project team members in requirements refinement during the product development life cycle.

Sabbatical, Volunteer Work & International Travel

Seattle, WA
2018 - 2018

Took a year to focus on passion for local political volunteering and opportunity to travel

  • Co-organized sold-out “#MeToo in Seattle Tech: What Men Can Do” panel, January 2018.
  • As part of Transparent Seattle, advocated for open, public process for Seattle City Council appointments, co-organized a public forum for candidates for appointment, co-drafted successful addition to Seattle Municipal code formalizing the process for which we advocated.
  • After completing my work at DreamBox, I took opportunities to travel to India, South Africa, and Thailand.

Product Manager, DreamBox Learning

Bellevue, WA
2014 - 2017

DreamBox Learning aims to radically improve elementary and middle school students' learning in mathematics by giving them access to high-quality, compelling, personally differentiated math learning through online game-like software.

  • Partnered with engineers, design, marketing, and other key team members to drive product enhancements (reporting and tools for teachers) that optimized usage and customer feedback.
  • Defined and analyzed key metrics for senior leadership and measured success of all non-student-facing product areas.
  • Performed shadowing, semi-structured, and unstructured interviews of teachers and school/district administrators regularly, both in schools and remotely, in order to shape our product priorities and design.
  • Established product vision, goals for feature area and developed a product roadmap for enhanced tools and reporting for teachers and administrators, in order to greatly improve the experience of district and school decision-makers.
  • Managed re-architecting of large-scale data pipeline onto AWS microservices, enabling >200% scale of student lesson data, delivered 4 months ahead of schedule in August 2015.
  • Transitioned my scrum teams from an irregular release schedule to regular twice-monthly deployments.
  • Developed a culture in our product management team of monthly company-wide product roadmap updates and engineering demos in order to communicate product development successes to the rest of the company, and ensuring our marketing, sales, and account management teams always had up-to-date information on future plans to inform clients.

Program Manager, Microsoft

Redmond, WA
2012 - 2014

Microsoft is one of the world's largest developers of software, in operating system, productivity, entertainment, and other sectors.

  • Led architecting and design of product features based on customer experience and data with the collaboration of teams across Xbox.
  • Developed key reports which determined the Xbox Live subscription upsell strategy and contributed to the overall success of the Xbox One launch - A/B Testing, platform reporting, and visualization.
  • Created detailed feature specifications including visual designs (wireframes), technical designs and expected behavior designs.
  • Collaborated closely with engineering to define and deliver Xbox One data APIs, and storage and aggregation of >300TB/month of user data.

Digital Media Intern, Tesla Motors

Palo Alto, CA
2011 - 2011

Tesla Motors aims to radically shift the world's energy mix by bringing electric vehicles and storage technology to the mainstream.

  • I designed a novel physical interface for an in-showroom car configurator and rapidly (in two weeks) developed a prototype using Node.JS and off-the-shelf hardware. Presented to VP of Sales.
  • I worked to launch Tesla's Italian, German, French, and Dutch websites.

Olin College of Engineering, Needham, MA

Bachelor of Science in Electrical and Computer Engineering
GPA 3.72/4.00

  • Named a National Academy of Engineering Grand Challenge Scholar
  • Received 4-year, full-tuition Olin Scholarship
Volunteer Work

Jon Grant for Seattle City Council campaign2017

Volunteered 10-30 hours per week for campaign, canvassing and phone-banking.

The Awesome Foundation, Seattle 2012 - Present

Treasurer and Trustee

  • Treasurer of 'guerilla philanthropy' group which every month gives one no-strings-attached grant of $750 to a local project, which would be unlikely to be funded by traditional philanthropy.
  • Lead organizer for 2016 edition of annual Awesome Summit which brought together micro-philanthropists from around the world to meet and discuss novel opportunities to make the world more awesome.