Jeffrey Atkinson

Residence: Seattle, WA
Email: jeffreypatkinson at that gmail.com webhost
Phone: (area code: 636) ... 253-3373

Technical Skills & Tools

4-7 years of experience:

Product Management, Project Management (Scrum/Agile), Product Strategy, Presentations and Public Speaking, Technical Writing, Data Analytics and Visualization, User Research, User Interface Design, Human Computer Interaction

1-3 years of experience:

Meeting & Workshop Facilitation, Modeling and Simulation, Computation, Matlab, Software Design, Javascript, Python, Computer Aided Design

Professional Experience

Technical Product Manager, Sirqul

Seattle, WA
2019 -

Sirqul designs novel customer experiences utilizing location and presence information through our extensive IoT platform.

  • Product owner for smart buildings, offices, casinos & entertainment, healthcare & retirement, and self-storage projects.
  • Managed client relationships as an acting account manager for multiple customers and partners including Siemens and MGM Resorts.
  • Designed and prototyped a novel system to provide early warning of fall risk of elderly residents in a retirement community.
  • Managed Sirqul’s entry into self-storage technology market.

Product Manager, DreamBox Learning

Bellevue, WA
2015 - 2017

DreamBox Learning aims to radically improve elementary and middle school students' learning in mathematics by giving them access to high-quality, compelling, personally differentiated math learning through online game-like software.

  • Designed, in collaboration with consulting firm Artefact, a new user experience for teachers and school administrators to understand their students' progress in mathematics and spark rich conversations about student strategies and outcomes in math learning; increased number of active educator users 46% YoY.
  • Led two agile (Scrum) teams focused on data processing and analytics of student play in our mathematics education software. Advanced project delivery of our new user-facing application from a projected December 2015 date to an August 2015 launch.
  • Performed shadowing, semi-structured, and unstructured interviews of teachers and school/district administrators regularly, both in schools and remotely, in order to shape our product priorities and design.
  • Developed, on an ongoing basis, a product roadmap for our teacher-facing tools and reporting.
  • Identified product growth opportunities and client priorities, in negotiation with senior leadership.
  • Transitioned my scrum teams from an irregular release schedule to regular twice-monthly deployments.
  • Developed a culture in our product management team of monthly company-wide product roadmap updates and engineering demos in order to communicate product development successes to the rest of the company, and ensuring our marketing, sales, and account management teams always had up-to-date information on future plans to inform clients.

Program Manager, DreamBox Learning

Bellevue, WA
2014 - 2015

  • Identified risk with legacy data storage and aggregation system that would cause user experience degradation, and risk of data loss. Spearheaded a major initiative to create a scalable, large-scale data pipeline on AWS technologies to mitigate this risk.
  • Worked with a team of engineers to design architecture of a new data intake, storage, and aggregation system using sharded relational databases (with Amazon RDS) and scheduled aggregation jobs. Architecture used microservices joined by high-speed queueing systems (Amazon Kinesis, Firehose, DynamoDB).
  • Facilitated engineers in designing APIs to expose aggregate data to our front-end web application, and documented them.

Program Manager, Microsoft

Redmond, WA
2012 - 2014

Microsoft is one of the world's largest developers of software, in operating system, productivity, entertainment, and other sectors.

  • Designed APIs for Xbox One operating system telemetry in order to support internal business analytics and platform experimentation.
  • Worked with a team of engineers building large-scale map-reduce data aggregation within the Xbox Live platform.
  • Designed interactive data visualizations to distill hundreds of terabytes of Xbox-related data into insightful diagrams or charts in an HTML5 framework, and worked with internal analyst stakeholders to meet their needs.
  • Worked on the launch of Xbox One, including A/B Testing reporting and visualization; this data drove the Xbox Live subscription upsell strategy on Xbox One.

Digital Media Intern, Tesla Motors

Palo Alto, CA
2011 - 2011

Tesla Motors aims to radically shift the world's energy mix by bringing electric vehicles and storage technology to the mainstream.

  • I designed a novel physical interface for an in-showroom car configurator and rapidly (in two weeks) developed a prototype using Node.JS and off-the-shelf hardware. Presented to VP of Sales.
  • I worked to launch Tesla's Italian, German, French, and Dutch websites.
Education

Franklin W. Olin College of Engineering, Needham, MA

Bachelor of Science in Electrical and Computer Engineering, 05/2012
GPA 3.72/4.00

  • Named a National Academy of Engineering Grand Challenge Scholar
  • Received 4-year, full-tuition Olin Scholarship
Volunteer Work

Jon Grant for Seattle City Council campaign2017

Volunteered 10-30 hours per week for campaign, canvassing and phone-banking.

The Awesome Foundation, Seattle 2012 - Present

Treasurer and Trustee

  • Treasurer of 'guerilla philanthropy' group which every month gives one no-strings-attached grant of $750 to a local project, which would be unlikely to be funded by traditional philanthropy.
  • Lead organizer for 2016 edition of annual Awesome Summit which brought together micro-philanthropists from around the world to meet and discuss novel opportunities to make the world more awesome.